For help with your specific printer go to hp customer support and search for your hp printer name and paper jam.
Laser printer paper jam problem.
Moving paper is the most difficult if not the most complicated thing the average laser printer has to do.
Use the tips techniques and insights from this article to better troubleshoot paper jams imaging issues and other common laser printer problems.
Replace the tray one assembly for all manual feed jam problems.
A malfunctioning roller or parts in the paper feed mechanism can make a printer think it has a paper jam.
It s dirty the wrong paper type is being used or the rollers on the printer that feed the paper through its pathway are worn down.
Press the resume button on the printer if this is the only spot that paper jammed.
Printer jams occur when the paper feeding through the printer goes awry.
Sometimes a printer will continue to push the paper through the system which leaves you with crumpled sheet that contains uneven printing and smudging.
Clear a jam from the outside of the printer clear a paper jam from an external input tray output tray or automatic document feeder adf.
Remove jammed paper from the following areas.
Compounding this problem is the mix of media available to the user envelopes.
Don t get frustrated by laser printer problems.
If any paper got stuck while feeding from the tray into the printer gently pull it back out of the printer to remove it.
If you notice any loose paper in the paper tray remove it.
Paper jams in a laser printer occur when the paper feeding through the printer gets stuck.
Sometimes the printer ignores the problem soldiers onward and extrudes a crumpled mess into the output tray.
In the case of a hardware problem it may be possible to have the printer repaired.
Replace the fuser if the jam occurs as the paper comes out of the fuser.
If the printer claims there is still a paper jam after going through the steps above your printer may have a hardware problem.
The paper tray is one of the most likely spots to get a paper jam.